Mossy Oak Graphics is committed to providing you the highest quality products sure to exceed your expectations. However, if you are unsatisfied with your purchase, you can exchange or return your undamaged, uninstalled graphic within 90 days of delivery. If the return was a result of our error, we’ll gladly reimburse you for the shipping cost as well. Returns/exchanges requested after 30 days of delivery will be subject to a 15% restocking fee.
To obtain your refund/exchange, please contact our customer service department at email@example.com to request an authorization number and instructions to ship the return. In order to expedite your request, we request that items be shipped back within 10 days of authorization. For your protection, we recommend obtaining a tracking number and insuring the item for its full value as we cannot be responsible for lost or damaged shipments.
Items authorized for return should be packaged in their original packaging including all packing materials and original order receipt. The exchange or refund will be processed once the graphic is deemed acceptable. If the return is not acceptable, we will contact you immediately to resolve the matter.
If you are unsatisfied with our products or service for any reason, please let us know here. We value your feedback! For warranty information, please refer to our Warranty Policy and contact customer service.
Defected or Damaged Product Returns:
If you received an item containing defects in the image or one which was damaged by the shipping carrier, please contact customer service at firstname.lastname@example.org.